Skip to content
Office Hours: Mon-Fri 9am-5pm | Call: 802-ECFiber (802-323-4237) Toll-Free: 833-ECFIBER (833-323-4237)
|
Support@ECFiber.net
Phone Portal
Billing Portal
Contact Us
Career Opportunities
ECFiber Policies
Customer Documents
About Us
Financials
Member Towns List
Meeting Agendas and Minutes
Mission
Press
Video Gallery
Search for:
HOME
SIGN UP FOR ECFIBER!
SERVICE PLANS & PRICING
PHONE SERVICES
EXTERIOR CONNECTION
INSIDE INSTALLATION / SCHEDULING
CUSTOMER SUPPORT
FAQs
Home
/
Phone Letter Of Agency (LOA)
Phone Letter Of Agency (LOA)
Megan Flemings
2021-03-29T15:05:45-04:00
Step
1
of
6
16%
A signed Letter of Agency (LOA) is required by ECFiber in order to provide service to the end user. This completed LOA must be on file before ECFiber can request information about current services with other providers. ECFiber’s Customer Service Record information shall include all terminal numbers, and billing name and address, end user usage and service information and the contact name and address for each end user location designated by the undersigned.
This Letter of Agency gives legal authorization to ECFiber a) to act as your agent to make any and all inquiries necessary for the purpose of obtaining Customer Service Records information, and b) to act as your agent for the purpose of taking any and all actions required (including the removal of any account protection / freezes) to become your LOCAL SERVICE PROVIDER and to implement other services described herein for all your physical services and billing locations as noted on this form including changing your long distance carrier(s). PLEASE ONLY LIST THOSE NUMBERS YOU WISH TO SWITCH.
This authorization does not preclude our ability to act on our own behalf when we deem necessary to do so.
Printable copies of the Letter Of Agency form are available upon request. However this may cause delays in scheduling your connection up to 3 weeks due to the US Postal service. Please call the office at 802-587-5035 to request paper forms.
Consent
*
I agree to the following terms: I authorize ECFiber or its authorized designee to review my account information, assess current services and assist in making modifications to my account throughout the duration of my agreement. I give ECFiber the authorization to notify all appropriate parties, including my current local and long distance carrier of choice and to make the necessary changes for my current and future services without further permission. ECFiber may obtain any records from my local intra-lata long distance, and / or long distance Telephone Company necessary so that they may provide these services to me.
Subscriber's Name
*
First
Last
Email Address
*
Address Where ECFiber Service Is Physically Located
*
Street Address
Address Line 2
City
Alabama
Alaska
American Samoa
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Northern Mariana Islands
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
U.S. Virgin Islands
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Armed Forces Americas
Armed Forces Europe
Armed Forces Pacific
State
ZIP Code
Who Is Your Current Phone Provider?
Comcast
Consolidated / Fairpoint
Topsham Telephone
Verizon
Spectrum / Xfinity
TDS Telecom
Vermont Telephone Company
WaveComm
ECFiber
Other
If you have selected Topsham Telephone as your current provider ECFiber will not be able to transfer your telephone number at this time. There currently is no legal contract between ECFiber and Topsham. Our two legal teams are working together to try and develop a contract and transferring process that will allow us to port numbers between the two companies. At this time we have neither. Individuals will be updated when the two legal teams have concluded.
Current Phone Provider If "Other"
*
Name On Account With Current Phone Provider
*
First
Last
We must provide the name of a person on the existing account who is authorized to make changes to that account.
Account Number If Other Than FAIRPOINT/CONSOLIDATED
*
Providers other than Fairpoint/Consolidated require us to provide them with the customer account number in order to switch a number to our service.
Pin If Other Than FAIRPOINT/CONSOLIDATED
*
Providers other than Fairpoint/Consolidated require us to provide them with the Pin (or Passcode) in order to switch a number to our service. This is usually on bill next to or below account number.
Number To Transfer
*
please list the phone number you would like to transfer.
How Would You Like Your Outbound Caller ID Formatted?
*
(i.e., How should your name be displayed on your friend's phone when you call?). Please note you are limited to 15 characters, including spaces, and that no special characters are allowed except commas and periods!
Would You Like Your Number Listed In The Directory?
*
Yes
No
How Would You Like Your Name To Apear In The Directory?
*
Location Has A Security System
*
We need this information to determine what equipment we will install.
Yes
No
Is This Telephone Number Going To Be Designated To Your Security System?
*
Yes
No
Contract Fees With Your Current Provider
*
I understand that I am responsible for any early contract termination fees levied by my current phone provider (I.e., Fairpoint/Consolidated, Comcast, Exede, Wildblue, WaveComm etc).
I Agree
Special Instructions, Comments, Or Questions
Please include any special instructions or questions you have for our team.
Terms And Conditions
*
I have read and agree to the terms and conditions set forth in the
ECFiber Subscriber Agreement
NOTE: ECFiber has no contracts.
I agree to the Electronic Signature
*
I Agree
The parties agree that the electronic signatures appearing on this agreement are the same as handwritten signatures for the purposes of validity, enforceability, and admissibility.
Please Type Your Name
*
By typing your name you agree that you have answered all of the previous questions to the best of your ability.
Go to Top